Services Offered
Our Approach
At Community Lore, we believe research works best when it reflects real people and real communities.
Our approach centers the voices of those who will actually use, live with, or be impacted by the products and services we study.
We move beyond surveys and surface-level data, creating space for participants to share their experiences in ways that feel authentic. This people-first method leads to insights that are richer, more actionable, and more deeply connected to the communities our clients want to reach.
Types of Research
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Surveys – Clear, human-centered questionnaires that capture honest responses.
(~$2,000–$10,000 per project).
Interviews – Conversations that uncover the stories behind people’s choices.
(~$5,000–$15,000 depending on scope).
Mixed Methods – Numbers meet stories for a full picture of what matters.
(~$15,000–$50,000 for combined studies).
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Card Sorting
See how people naturally group and name things.(~$10,000+ as part of IA projects).
Tree Testing
Check if your structure helps people find what they need.(~$10,000+ as part of IA projects).
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Diary Studies
Capture everyday experiences over time.(~$15,000–$40,000 depending on duration).
Contextual Inquiry
Talk with people while they go about their routines.(~$15,000–$30,000 per study).
Ethnographic Research
Observe real people in real contexts.(~$15,000–$30,000 per study).
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Usability Testing – See how real people actually use your product.
(~$5,000–$15,000 per round).
A/B Testing – Head-to-head comparisons that reveal what works best.
(often part of broader projects, ~$5,000–$20,000).
Concept Testing – Get feedback on early ideas before you build.
(~$10,000–$25,000 per cycle).
Prototype Testing – Put mockups in front of people and see what works.
(~$10,000–$25,000 per cycle).
Heuristic Evaluation – Spot usability issues using expert review.
(~$5,000–$15,000 depending on scope).
Eye Tracking – Find out where attention really lands on a screen.
(~$20,000+ if specialized tools required).
Other Services Offered
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Research doesn’t have to live in a silo. We equip teams to carry people-centered practices into their everyday work. Whether you’re new to UX research or looking to sharpen existing skills, our training is designed to be practical, engaging, and rooted in real-world examples.
What we offer:
Research Basics – Learn how to ask better questions and avoid common pitfalls.
(~$3,000–$7,500 per workshop).
Survey & Interview Skills – Write clear, unbiased questions and run conversations that uncover more than surface answers.
(~$5,000–$10,000 for a half- to full-day session).
Usability Testing – Practice observing users, spotting friction, and turning findings into action.
(~$5,000–$12,000 depending on team size and depth).
Mixed Methods – Understand when to use qualitative or quantitative approaches, and how to combine them.
(~$7,500–$15,000 for a customized training program).
Building Research Culture – Help your team adopt people-first habits that stick.
(~$10,000–$20,000 for multi-session or retainer-style programs).
Our goal is simple: give your team the confidence to listen, test, and learn directly from the communities you serve.
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Not every question fits in a box. That’s why we take on custom projects shaped around your goals. Whether you need a fresh perspective on a complex challenge or a tailored approach that blends multiple methods, we design research that meets you where you are.
Examples of custom work:
Combining surveys, interviews, and usability sessions into one streamlined study.
Creating long-term research roadmaps for teams who want consistency over time.
Designing unique engagement approaches for hard-to-reach communities.
Turning broad business questions into actionable, people-centered insights.
If it involves listening, observing, or uncovering stories that matter, we’ll build the right approach for it.
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What makes Community Lore different from other research firms?
We center people. Our work doesn’t just capture data — it surfaces the emotions, context, and stories that bring research to life.Do you only work with large companies?
No. We collaborate with startups, nonprofits, and established organizations. If you need to understand people better, we can help.Can you handle both qualitative and quantitative research?
Yes. We specialize in mixing methods — pairing numbers with lived experiences for insights that are both reliable and human.How do you recruit participants?
We find participants who reflect your actual audience, not professional respondents. Our focus is on authenticity and diversity of perspective.Do you offer training for internal teams?
Yes. We offer practical, hands-on training so teams can learn to design better questions, run usability sessions, and integrate research into their daily work.What if my project doesn’t fit neatly into a package?
That’s where custom projects come in. We’ll design an approach around your goals and challenges.Where are you based?
We’re based in California, but our research is flexible. Remote studies, digital tools, and creative approaches let us connect with participants anywhere.How long does a typical project take?
Smaller projects (like usability tests or surveys) can take 2–4 weeks, while more complex studies (like mixed methods or multi-phase research) may run 6–12 weeks. We’ll always scope a timeline that works for you.What do I get at the end of a project?
Every engagement ends with clear, actionable insights. This usually includes a findings report, participant quotes or stories, and practical recommendations. We can also create workshops or presentations to help your team put the insights to work.How much does it cost?
Pricing depends on scope, methods, and timeline. We offer everything from focused single-method studies to multi-phase programs. We’ll give you a clear estimate upfront, with no hidden fees.Do you work internationally?
Yes. We can run studies with participants across regions, time zones, and languages.Can you help us convince stakeholders who aren’t used to research?
Absolutely. We know research only matters if it drives change. We can package insights in ways that resonate with executives, product teams, or community partners.